Posts : 6603
Join date : 2011-02-12
Age : 25
|Subject: Just pre-ordered... Thu Sep 08, 2011 1:34 pm|| |
So I'm just back from my local GAME store where I pre-ordered the CE... They charged me a nice little 20 quid deposit for it and gave me enough receipt slips to last me through the winter cold... In exchange they gave me this neat little game box, you know, the one we see posted all over the TOR site, redirecting you to the pre-order section... In it was my Access Code which I entered as soon as I came home (not 20 minutes ago)... After I entered it however (and this is where the problems started), the code came out as one for a Standard Edition. Fortunately, I could still back away and didn't confirm. Tried to contact GAME but the bastards had already closed their telephone support service... Contacted BioWare however, still waiting for response...
I just want to ask if this is normal... I mean, do CE codes come out as Standard Edition but you still get the in-game stuff? Or did GAME fuck up (again) and I need to come down to the store and bust some heads?
Well... You gotta hand it to BioWare Support... If there's money involved them Protocol Droids respond in mere minutes...
Anyways, for anyone else wondering, this is what they sent me:
- Quote :
- ------------------------------------------Incoming transmission------------------------------------
I am Protocol Droid N4-I6, Human-Cyborg relations.
I have received your transmission.
We can confirm that there is no longer any need to amend the code attached to your account. Any code applied to your account will grant you access into the Head Start program.
Please do not be concerned if when going into the ‘My Account’ section the edition listed there is incorrect. When you receive your product code at launch and apply this to your account this will then grant you all relevant in-game items that are associated with the version that you have purchased.
For a list of all in-game items associated with pre-order versions, please visit: http://www.swtor.com/preorder
Should you need further assistance with this matter, please do not hesitate to let me know. Galactic support is our specialty...
Protocol Droid N4-I6
Star Wars™: The Old Republic™ Customer Service